Click here to access the main help index   V3.0          Sales Analysis
Thanks to advanced data mining technology, the Sales Analysis report helps you manage your e-business better.
The report provides a detailed analysis of sales amounts and percentages by product and/or country/state based on any given date range. 
The report also features a 'Quick Stats' section reporting some useful statistical facts about your e-commerce activity.
By default, the system displays a sales analysis report for the last 30 days.

Parameter Name Description
Date Range

Enter the 'From' and 'Thru' dates (dates always start at midnight).

Customer Type Platinum (B2B) only:
Select customer type from the list. Default is 'No Filter'.
Show details by location Gold & Platinum (B2B) versions only. 
Click this box to obtain a detailed report of sales by country/state.
Top 10, 25, 50, All Products Gold & Platinum (B2B) versions only. 
Select the number of top-selling products you want listed in the report.
 
Command Button Action
Run Runs the report. Click 'Run' to refresh the data after modifying parameters.
Graph Gold & Platinum (B2B) versions only. 
Converts the report displayed on the screen into a bar chart graph.
Print Prints the data displayed on the screen.
Cancel  Exits the screen.

Quick Stats Field Description
Quick Stats

Useful statistics.

Active Customers Number of active customers for specified date range. 'Active Customers' are either new customers or existing customers having placed new orders.
Orders Number of orders received for specified date range. This includes only valid orders (new orders or orders having been posted and/or shipped).
Abandoned Number of abandoned orders for specified date range. 
Abandoned orders are any orders for which items were added to the shopping cart, regardless of whether the would-be customers actually proceeded to check-out.

Note: 
Canceled or returned orders are not counted as abandoned.
Click-to-Buy Ratio Ratio Abandoned/Processed. The lower the number, the better, maximum value is 1 to 1 (100% conversion). 
In practice, any number lower than 2 to 1 shows a good web site's capability at managing buying impulse.
Current internet-wide average abandonment ratio is 3 to 1. In other words, only 1 in 3 persons selecting an item will actually purchase it. 
Credit card denials or orders for which a gateway error or system error occurred are included in the abandonment ratio.

High abandonment rates may indicate one or more of the following problems:
- Bad marketing or price-point positioning.
- High shipping costs.
- Credit card gateway connectivity problems.
- Web site technical problems (page errors, connectivity issues, poor navigation capabilities, insufficient bandwidth, etc...).
Units Sold Number of units sold for specified date range.
Avg. Items/Order Average number of items per order for specified date range.

Output:

Field Name Description
All Locations

Locations for which the report applies.

Units Sold Number of units sold for specified date range.
Unit % Percentage of units, always 100% for the report header.
Amount Sales amount, not including taxes, shipping, surcharges and other costs or discounts. The amount reflect sales prices if applicable.
Amount % Amount percentage for the line item, always 100% for the report header.

Details by Country/State (Gold &Platinum versions only):

Field Name Description
Country/State

Country/State sub-division.

Units Sold Number of units sold for specified date range for the country/state combination.
Unit % Percentage of units, always 100% for the report header, x=100% for report sub-division, indicating that subsequent percentages apply to the sub-division.
Amount Sales amount, not including taxes, shipping, surcharges and other costs or discounts. The amount reflect sales prices if applicable.
Amount % Amount percentage for the line item, always 100% for the report header, x=100% for report sub-division, indicating that subsequent percentages apply to the sub-division.

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