The system logs all errors but also 'security' events. Such 'security' events are triggered when web site users (or web agents, see paragraph below) attempt to bookmark restricted pages or try to access the shopping cart pages in a manner that is incompatible with appropriate security. Although 'security' events are normal during operation, they may also indicate attempts at breaching security (hacking) by web site users. The IP address field recorded by the Event Manager can prove useful when tracking suspicious activity.
Admin Center errors and events are also logged and displayed on the event log report.
Processing errors (such as time-outs) occur from time to time due to Internet activity and users may innocently once in a while do strange things that could be construed as a security breach attempts. However, a large number of errors or security events originating from the same computer (or group of computers) needs to be seriously taken into consideration and reported to your Service Provider as it could indicate a server or network problem, a software defect or attempts to compromise the web site security.
The report footer displays the number of events found for the date range and the order/event ratio. Abandoned orders are included when calculating the order/event ratio. Multiple errors/events generated by the same IP address are counted as one.
Web Agents:
Web agents such as spiders, crawlers, gophers and other internet-indexing robots may trigger errors or security events when accessing shopping cart pages without supplying the expected HTTP headers. To avoid cluttering your events log and keep a better handle on 'real' errors and events, we recommend that you install a ROBOTS.TXT file in your web site's root folder. The ROBOTS.TXT file contains instructions for agents to ignore specified folders.
The example ROBOTS.TXT below instructs agents to avoid some folders on the web site.
# For all robots.
User-agent: *
Disallow: /images
Disallow: /ezstore123
Disallow: /admin
| Parameter Name | Description |
| Date Range |
Specify
the date range for which to run the event report. |
| Command Button | Action |
| Run | Runs the report. |
| Prints the data displayed on the screen. | |
| Cancel | Exit the screen. |
| Field Name | Description | ||||||
| Type/User |
Event type
and user ID if available. Event types:
|
||||||
| Date/Time | Date and time of the event or error. | ||||||
| Event/Error | Source and nature of the event or error. This normally include the name of the file generating the event. | ||||||
| Description | Full description of the event or error. | ||||||
| IP Address | IP address of the user for which the event or error occurred. This information can be cross-referenced with the Tech Audit information table in order to identify the web user even in the absence of a order number to correlate to the event. | ||||||
| Browser | Browser type, version, special tags and operating system of user for which the event or error occurred. |